Customer Reviews for Ray Dennison Chevrolet Peoria, IL
Finding the right car at the right price, is often a challenge. Finding the right dealer to do business with, well that too can be as much of a challenge.
At Ray Dennison Chevrolet in Peoria, IL, customer satisfaction is our top priority. Our knowledgeable sales and service teams raise the customer care bar to the highest level. If you have never purchased or had your car serviced here at Ray Dennison Chevrolet, allow us the opportunity to earn your business.
We love Ray Dennison Chevy! They are always excellent to work with! I, Linda, really do hate the process of buying a car, but they make the process not only bearable, but enjoyable!
Very professional service techs. Great service, fast and trustworthy.
In September of 2013, I was on my way to Peoria and was in kind of a hurry but wanted to look at a couple trucks that I was thinking about buying after harvest. I am not a big fan of car salesmen so I drove all the way to the back of the lot and parked and started walking around looking at vehicles. I noticed a salesmen walking toward me and thought to myself, oh great. The salesmen's name was Steve Haynes, he asked me how my day was going and asked if he could help me with any questions I had and what vehicles I was interested in. I explained to Steve that I was on my way to Peoria and did not have a lot of time but that I was looking at either a 2014 Silverado crew cab Z71 LTZ Red or a 2014 2500. I also explained to him that I was not for sure if I would be buying a vehicle this year or maybe next year after harvest. Steve asked me if I would like to go for a test drive in either vehicle and I declined and advised that I should probably get going. Steve understood and he gave me his card and I gave him my number. Before I left I also explained to Steve that this was my busy time of the year and that I would be working 12 to 16 hours a day 7 days a week and would call him after harvest and to please not call me. When I left that day I thought to my self if this guy calls me I will not buy a vehicle from him. Steve never did call me and respected my request. Over the next few weeks I was able to get a couple afternoons off and would stop by Dennisons and look at vehicles and would call Steve and let him know I was there and I did finally take a test drive. When harvest was over I looked at the numbers and decided that I would buy a truck this year. I called Steve up explained which vehicle I wanted and that I wanted a different grill, running boards and a bed cover. Steve got all the numbers together and told me what day he would have all the paperwork ready. I came in at 9:00 a.m. in the morning Steve was there waiting with all the paperwork ready and I bought a new Z71! Steve was never pushy and never tried to sell me a vehicle I did not want. In my lifetime I plan on buying a lot of new vehicles and mostly Chevys! As long as Steve Haynes works at Ray Dennisons I plan to buy every Chevy from him. I have also told all of my friends and relatives how easy it was working with Steve and that the next time they buy a new vehicle they should call Steve. I would like to thank Dennisons and Steve on making what is usually a stressful situation a very enjoyable experience, buying a new car!
Totally professional and personal! Had some great laughs with you all and was extremely happy with the survive on all ends. No bull selling was my experience and never once felt like I was being taken advantage of. Have already told several friends and family members about my trip to you. Thank you for the great team!!
My salesperson, Chad, was great. Based on what my friend, Pam Frick, had told him, he had selected the perfect vehicle for me. He even went out of his way to pick me up from my home due to my car being completely out of commission, which was very appreciated. Bill from Finance was very efficient, and really looked out for my best interests, and made the buying process quite painless. All three individuals (Chad, Pam, and Bill) were extremely friendly and helpful. I couldn't be more pleased with my experience at Ray Dennison Chevrolet. Thanks!
I was very pleased with my experience. Everything was explained about the car while looking for and during the purchase process. I did not drive off with a full tank as told but that was a oversight and I text Joe on a Sunday and he called me right back. I filled and Joe told me to call for the next fill up and bring it in. Over all, very satisfied and I love my new Equinox.